[Resolved]  Hindustan Unilever Pure It — Water Leakage problem since 10 days of purchase

Dear Pure It Team,

Now, these days, I am watching a add about your products, that there is no complaint about tour product PURE IT. But I have a product which is same that’s have a leakage where that transparent glass is. I purchased that in moth of January and starts bit late after a month (in February). From starting onwards the thing is same. I went to shop where I bought your product, and told all the story. He replied me that there is not a policy to change that one. It’s your luck you got that type of PURE IT.
Now, I am using the same. But I paste that one with Era-Lite. Which fix all the product. I hope you understand the matter.

Hope you will reward back to me.
Waiting for reply.

I am in Manali, Distt.- Kullu. Himachal Pradesh

This is my 2nd mail

Dear All,

First Reminder,

Please reply.

Atal


3rd mail

Hello PURE IT Team,

Please consider me as your customer………………

There is no reply from your side by mail. As you are giving me a call, when you got my mail. Please give me reply by mail also.
I hope this time you will do the needful.


4th mail to your company
Dear All,

How many days u will took for this process, please reply………

Atal


5th company
Hello,

That’s what I am asking to you peoples, when??????????????

Atal

Dear Sir/Madam,
I Mr. Hemant M. Patil mentioning the complint against Unilever pureit filter complint:
I purchased unilever pureit in January 2011, now i am facing leakage problems form 10days, i called to customer care for 10-15 times and also to the dealer but i am not getting any reply from them, simply they are saying will do. Its very shameful service and bad service. kindly solve my problem at the earliest.Now onwards i will not recomment to take the pureit due to very very bad service. I contacted to Mr. LV Singh (Service engineer) and Mr. rupesh (Dealer) talegaon dabhade, Pune-410506 but they are not giving any reply. Its very bad.Kindly rectify

Thanks
Hemant M.Patil
Silver winds building number : C-2, Flat no. 1, dhnyneshwar nagar, Near Jijamata chowk,
Talegaon dabhade, Pune-410506
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