[Resolved]  Hindustan Unilever Pure It — NON RECEIPT OF GERMKILL BATTERY KIT

I HAVE ORDERED A BATTERY KIT ON 5TH OF NOVEMBER AT THE FOLLOWING ADDRESS; C-4, ASHIRWAD ENCLAVE, SHAKUNTALA PURI, THATIPUR GWALIOR. BUT EVEN AFTER A MONTH
BATTERY KIT HAS NOT BEEN DELIVERED AT THE ABOVE ADDRESS. I HAVE COMPLAINED SO MANY TIMES BUT NOTHING HAS HAPPENED TILL NOW. EVERY TIME THE CUSTOMER CARE EXECUTIVE PROMISES TO DELIVER IT AT THE EARLIEST BUT TILL NOW NOBODY HAS COME FOR REPLACING BATTERY KIT. THE KIND OF SERVICE & RESPONSE I GOT PROVES THAT UNILEVER IS ONLY USING ITS BRAND NAME IN INDIA AND IT HAS NOTHING TO DO WITH CUSTOMER CARE. SHAME ON YOU HINDUSTAN UNILEVER PUREIT MAKERS. I[censored] CAN'T PROVIDE BATTERY KITS U DONT HAVE RIGHT TO SELL THE PRODUCT

I HAVE ORDERED A BATTERY KIT ON last WEEKAT THE FOLLOWING ADDRESS; H.N.-2046, SECTOR-4, GURGAON. BUT EVEN AFTER A WEEKBATTERY KIT HAS NOT BEEN DELIVERED AT THE ABOVE ADDRESS. I HAVE COMPLAINED SO MANY TIMES BUT NOTHING HAS HAPPENED TILL NOW. EVERY TIME THE CUSTOMER CARE EXECUTIVE PROMISES TO DELIVER IT AT THE EARLIEST BUT TILL NOW NOBODY HAS COME FOR REPLACING BATTERY KIT. THE KIND OF SERVICE & RESPONSE I GOT PROVES THAT UNILEVER IS ONLY USING ITS BRAND NAME IN INDIA AND IT HAS NOTHING TO DO WITH CUSTOMER CARE. SHAME ON YOU HINDUSTAN UNILEVER PUREIT MAKERS. I[censored] CAN'T PROVIDE BATTERY KITS U DONT HAVE RIGHT TO SELL THE PRODUCT

respect forum,
i have made variuos ph calls to order one germ kill battery of PURE IT for my home pure it.whenever i made a call to the concerned customer service cell they haveassured me to attend or give service within 24 hours of my call. but nobody have attended me from pure it till now. i have my order booking no-S11/DPR2538/000327. if you cant give the committed services to the consumers then why did you made the commitment.