[Resolved] Hindustan Unilever Pure It — no Battery Change | |||
This is Sudheer L. from Hyderabad; I purchased Hindustan unilever pure it about 4 years back with model No M03. It was very nice and it works very well, even on my advice 4 of my friends purchased the same, the problem is battery change. In these 4 years with great difficulty 4 times they have changed the battery. This time I ordered the battery about 8 months back and I called 50 times to change the battery no body bother. The funny thing is that, a pure it Hindustan Stall is always keeps just in front of my house. Even that fellow also always thinks about selling the product, but never bothered about the customer problem. Therefore I suggest new customers don’t purchase the Hindustan Pure it water system. The worst administration on the glob and most careless company, the best lesson is NO TO THE PRODUCT. Sudheer Lingala [protected] Hyderabad. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 31, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr.sudheer, This is in continuation to our conversation and the concerns mentioned in your blog dated 25th May 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on 26th May 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |||
Add a Comment | |||
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Post your Comment