[Resolved]  Hindustan Unilever Pure It — immediate battery replacement

Address:Medak, Andhra Pradesh

I was put on hold for a long time when i call upon help line.. I tried several times...The executive no. is also not working.. Customer care is not at all working properly.How long will the customer wait and be in line for booking a complaint.. Catching the no. itself takes so much time and waiting for a representative to attend my call is ??? never happend from past 15days.No one attended my call.vat to do.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Miss swetha,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team
Sir,
I am from Kolkata and i have one purit water filter but after 3 month when i am going to change the filter the shop owener said that u have to wait one week. I buy this filter for my dauther. So if kindly do the need full i will be very thank ful to you. my address
RICHARD LEO RODRICK
BEGOPARA (KHALPARA)
RANAGHAT
DIST. NADIA
PIN: 741256
Thanking you
Richard leo rodrick
Ref : Diksha Enterprises. Lucknow, Bill No.1434 dt 2.3.11


This is to inform you that the undersigned purhcased the Purit of Hindustan Uniliver from the above dealer vide recept no. IS10/489-192 dt 19.4.10

It is regretted to bring your kind attention that on purhcase of this items, I have replaced the battery sofar 4 times, first time on free of cost and remaining time on payment basis, But this battery give the performance only for 2-3 months period, again we have to replace it.

We have purchased the same due to branded company, but we are facing great difficult that every 3 months we have to replace the battery by paying the payment

Again the battery is not working and we have to keep money every time for repairing the same. Being reputed firm of Hindustan Co, again again we have to spent on it.

Kindly look into the matter and arrange for replacement of battery free of cost.
Awaiting yr reply.

Ravi
C 16/1 RDSO Col.
Lucknow

Regt. Mob. No.[protected]

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