[Resolved] Hindustan Unilever Pure It — smelly water with some greenish substance on products surface | |||
myself vinod kumar sabu owning a pure it from last three years. i am really upset and dissatisfied with your service. I am regularly complaining about the product i am really not satisfied with the service and the contaminated water on top of it even some greenish part is visibly seen at the bottom of the product . I want to know how come you guys claim for a crore safety challenge where as my pure it is giving highly unsafe water. I want you to take immediate action on my complain. even i am willing to claim for the crore safety challenge. Kindly take this into action. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 23, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. khaja moizuddin, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team | |||
 3 Comments | |||
Comments
Dear Sir/Madam,
Greetings from Pureit
First of all, we would want to thank you for taking the time and effort to reach us.
We are keen to have your concern addressed immediately so that you are able to use Pureit.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or call our helpline @ [protected] or [protected]
Rest assured of continued support always.
Regards
Pureit Team
Greetings from Pureit
First of all, we would want to thank you for taking the time and effort to reach us.
We are keen to have your concern addressed immediately so that you are able to use Pureit.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or call our helpline @ [protected] or [protected]
Rest assured of continued support always.
Regards
Pureit Team
thnks for the response. But after calling ample of times still none of the agents are bothered to come n check pure it. Initialy they took rs. 50 as for service charge n did nothing. I want you to take immediate action regarding some monica agency from where your agent came. Waiting for immediate response.
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+91 92 3050 0500 [PureIt]
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Hindustan unilever pure — Products Complaint
hello sir/madamwe had bought a hindustan unilever pure it,,about 2 yrs back and had a good feed back in the starting and had a good responce from them but after 2-3 battery changes when the 3rd battery had gone those guys are not coming for battery change ,our first request for battery change was logde on 18/3/10 and we had a reply that the battery will be changed with in 72 hours...but its almost3 months but those ppl has not responded at all v tried calling them many times,and even told the ppl who market it on roadside but no use...this is one of the worst service we hav seen soo far ...its not the matter of money but the trust we had made on the company is false..and now we ask ppl around us not to go for this product as it has the worst responces....we hope some good responce from yu...
thank you-khaja moizuddin