[Resolved] Hindustan Unilever/ Pure It — Not Delivering of Germ kill Battery after placing demand even after 06 days.

srinivas.modela

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have order a germ kill battery on 12 Jun. But till date (17 Jul) it is not delivered to me. I have spoke to the customer care executive 4 times. every time they noting down the complaint against the same and sending a new complaint registration no by sms. But till now no fruitful result. When I ask about the nearest dealer details they say " sorry sir, we don't have the dealer details we will send it to your home directly. Hindustan Unilever being such a big company could not control and monitor its dealers for good after sale service to its valuable customers. please look into it.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Jun 18, 2010

PureIT / Hindustan Unilever Customer Care's response Dear Mr. srinivas,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details .

Rest assured for continued support always.

Regards
Pureit Team