[Resolved] Hindustan Unilever Pure It — Germkill kit (Pure it battery) | |||
I am using the Rs. 1000/- compact Pure it (10 litres ) for last 8 months. Each time i suffer to get Germkill kit for me. Whenever I went to the company they said no stock. i am ordering through the phone or sending SMS and i am wasting the monery for last 15 days. This is the third time I am suffering to get this kit. whenever I am calling the helpline each time different person attend the phone and said we are taking your order and send within 72 hrs to your home address. but still I am not get the kit. Date:14/4/2011 No. S11/chn[protected]. Date:16/4/2011 No. C[protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I am using the Rs. 2000/- compact Pure it for last 1 year. i suffer to get Germkill kit for me. i am ordering through the phone or sending SMS and i am wasting the monery for last 15 days. This is the third time I am suffering to get this kit. whenever I am calling the helpline each time different person attend the phone and said we are taking your order and send within 72 hrs to your home address. but still I am not get the kit. Date:20/5/2011
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+91 92 3050 0500 [PureIt]
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+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is in response to your mail regarding your Germ Kill Kit order.
It was Our privilege to speak to you.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited you on 18 Apr 2011 & replaced the Germ Kill Kit & trust the replacement had been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected]
Rest assured of continued support always,
Regards
Pureit Team