[Resolved]  Hindustan Unilever — PUREIT CLASSIC 14 LTRS

Address:

Mumbai Suburban, Maharashtra

On 12th April 2013 I purchased Pureit classic14 ltrs .Having a capacity of 14 ltrs After a week i assembled it as per the instruction in the manual .. It has 3 chamber the lower level which is transparent hold purified water .Once my top level which hold unpurified water was empty i added more water to it ,to my surprise water started oozing out from above the transparent section .I made a complain on their hotline no and the very second day their representative came and told my mother in law that we should not add water untill the transparent section have space else it will .overflow.As i was not at home i was surprise to hear this. As it has a capasity of 14 ltr .where as transparent (purified)section has only capacity of 5 ltrs. I agian called them and first asked what is the capacity of the product to which they said it is 14 ltrs.so again i placed the complain again their representative came and said the same thing as i am on vacation he called me and spoke to me so rudely only trying to say that it can not hold water beyond 5ltrs.I have even registered a complain on their website to which i have not received any response.
How can say tht it have a capacity of 14 ltr when it cannot hold water beyond 5 ltr .Either their product is defective or they are promoting their product on false facts .
This mean after drinking a glass of water i must add one more glass of water to be purified
My complain no C[protected] AND C[protected]
PLEASE RESOLVE