[Resolved] Hindustan Unilever Pureit Compact — poor after sales service | |||
i have purchased hindustan unilever pure it 4 months back. now i want to change the battery but customer care no. is not responding i am trying from 10-15 days. such a poor service they have! can anyone suggest me the contact nos. in chichwad area Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 27, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Miss. Neha, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team | |||
 2 Comments | |||
Comments
Dear Ms. Aneesa,
This is in response to your mail regarding your Germ Kill Kit order.
It was Our privilege to speak to you.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited your place & replaced the Germ Kill Kit & trust the replacement had been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected] OR [protected]
Rest assured of continued support always,
Regards
Pureit Team
This is in response to your mail regarding your Germ Kill Kit order.
It was Our privilege to speak to you.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited your place & replaced the Germ Kill Kit & trust the replacement had been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected] OR [protected]
Rest assured of continued support always,
Regards
Pureit Team
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
pureit compact — POOR SERVICE
Dear Sir,My name is Aneesa Ansari & my complaint no is C[protected], I had given request for faulty battery on 4/10/2011 But still there is no response in spite of several remainders from me. Every time I call I just get only assurances but no one has turned up so far. I really regret my decision for purchasing the pureit water puriifer. I just have one request please send somebody and take your purefier back as I no longer have the patience to deal with the pureit staff.
Aneesa
[protected]