[Resolved]  Hindustan Unilever Pureit — Germkill Battery not delivered for last 10 days

Address:Delhi

Germ Kill Battery not delivered for last 10 days

Order Book in Telephone No. [protected] and No. [protected]
Order Replace on 15.06.2010
Order Replace Product Germi Kill Battery lasting for 2250L with filter
Order No. S 10 / DLI [protected] ( Dalivary within 72 hours )
First Complain No. C[protected] dated 18.06.2010 ( Dalivary within 48 hours )
Second Complain C [protected] dated 20.06.2010 ( Dalivary within 48 hours )
Third Complain C [protected] dated 24.06.2010 ( Dalivary within 48 hours )

SMS Received on 24.06.2010 detail are
Dear Customer Your Complain No. C[protected] dated 18.06.2010 and[protected] dated 20.06.2010 has been attended, please give your feedback as " SER 1" if satisfied else " SER 0" i[censored]nsatisfied to [protected]team pureit.

Subhash Tarafdar
B/12, IInd Floor, School Road
Near Shoe Market
Opposit V. S. Jewellers Lane
Uttam Nagar, New Delhi - 110 059
Mobile No. [protected]
email no. [protected]@ibnc.in
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Complaint marked as Resolved 
Verified Support
Jun 28, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr.Subhash Tarafdar,

This is in continuation to our conversation and the concerns mentioned in your blog dated 24th Jun 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 24th Jun 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Complaint comments 

Comments

Thanks for kind coopration

Subhash

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