[Resolved] Hindustan Unilever / Pureit — CHEATING | |||
WHILE PUCHASING PUREIT WATER PURIFIER I WAS TOLD THAT COST OF GERMKILL KIT INCLUDES SEVICECE CHARGES AND THERE WAS NO DELIVERY CHARGES. BUT WHEN I PLACED ORDER LAST WEEK I GOT SMS TO PAY RS. 400 FOR THE KIT AND RS. 30 FOR DELIVERY. WHEN I GOT A CALL FROM LOCAL SERVICE AGENT HE TOLD ME THAT RS. 30 IS SERVICE CHARGE. WHEN I TOLD THAT NO SERVICE CHRGES TO BE LEVIED AS PER THE TERMS AND CODITIONS OF SALE HE SAID THAT IT IS DELIVERY CHARGES..SO IT IS CLEAR THAT CUSTOMERS ARE CHARGED SERVICE CHARGE IN THE GUISE OF DELIVERY CHRGES WHICH IS CHEATING BY HINDUSTAN LEVER. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Greetings from Pureit
First of all, we would want to thank you for taking the time and effort to reach us.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to reply to this mail or call our helpline @ [protected] or [protected]
Rest assured of continued support always.
Regards
Pureit Team