[Resolved]  Hindustan Unilever Pureit — Poisonous Copper Sulphate content in Pure It water

Address:Kerala

I purchased Pureit water purifier of Hindustan Unilever from an authorized dealer in Thiruvalla on[protected]. After the purchase I have changed the battery 2 times and the other kits once. We used to fill fresh water from our well for further purification but the purified water did not have the normal taste from the beginning itself. Even then we consumed the water thinking that it is purified.On[protected] I noticed blue coloured sediments in the water as well as on the sides of the transparent lower chamber of the apparatus. The sediments is that of Copper Sulphate,which is very poisonous.Myself,my husband as well as my 3 children have been using the water from it since we bought it.We fear that that our health has been seriously affected because of the regular consumption of the poisonous water from it.

We demand immediate action and adequate compensation

Rachel P Mathew
Advocate
Thiruvalla
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Complaint marked as Resolved 
Verified Support
Jun 24, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Miss Reshmi,

This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
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