[Resolved] Hindustan Unilever Pureit — non attendance of complaint | |||
Dear Sir/Madam, I purchased your Pureit classic product on October in 2012. Since then it is not filtering the water and leakage is also occuring from the top and bottom part. I registered the complaint on 29 nov 12 complaint no C[protected], on 05 Dec12 cmplnt no C[protected] and 10 Jan 13 complaint no C[protected] . Every time i got the message " Your complaint has been attended , so give your feedback". I dont know without even coming here how they can say that they have attended my complaint. Subsequently I chased up about my complaint in every alternate day. Every time they say that they have forwarded it to higher authority for urgent action. however, it is the issue of drinking water so i will wait for the three days and then i am going to register the complaint in the consumer court for under warranty product for non reaction and difficulties faced by consumer over the time. Thanks Amit Painuly Registered no. [protected]/[protected] 282/5, Nausena Baugh, lonavala, 410401 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Sir/Madam,
This is in response to your mail regarding the leakage issue in Pureit.
We would like to thank you once again for taking the time and effort to reach us.
Our Service person had visited your place & Rectified the leakage issue in Pureit, trust it has been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us or call up the helpline @[protected] or[protected] for more queries.
Rest assured of continued support always.
Regards
Pureit Team
This is in response to your mail regarding the leakage issue in Pureit.
We would like to thank you once again for taking the time and effort to reach us.
Our Service person had visited your place & Rectified the leakage issue in Pureit, trust it has been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us or call up the helpline @[protected] or[protected] for more queries.
Rest assured of continued support always.
Regards
Pureit Team
Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
Dear Sir,
We really appreciate you for penning down your experience about Pureit. Your feedback will go a long way in helping us serve you and other consumers better. And on behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. At Pureit, we treat each complaint on a priority. We continuously strive to achieve ‘zero’ complaints and all our resources are focused towards attaining that goal. we have resolved your issue and we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
We really appreciate you for penning down your experience about Pureit. Your feedback will go a long way in helping us serve you and other consumers better. And on behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. At Pureit, we treat each complaint on a priority. We continuously strive to achieve ‘zero’ complaints and all our resources are focused towards attaining that goal. we have resolved your issue and we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
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Pure It — non attendance of complaint
not attending complain by service engineer vide complain no c[protected] & c[protected] and one mor of hindustan leaver ltd product name PUREIT.