Hindustan Unilever Pureit — Germkill Kit not delivered

Address:

Pune, Maharashtra

I have been ordering the GermKill Kit since 5th October, 2011 and as yet there has been no response from the company.

I am calling the Customer Care Number[protected] daily and everytime the associate assures me that the kit will be delivered next day, but as yet no technician has called. My complaint number is C[protected].

Why are these guys selling water purifiers if they are not able to provide the Germkill kits? This is utter disgust as my family including small kids are are drinking unpurified water and if anything happens to them, will PureIt be responsible for this?

I requested Customer Care to atleast provide me with any dealer who sells these so I can go there personally collect it and he gave me the number of Shirkai Enterprises and the number was [protected]. But this number is permanenetly out of service

I suggest all not to buy PureIt at any cost. Now will they pay me the 1 crore as per their ad, as despite buying PureIt I am not getting purified water.

I will surely file a case in Consumer Forum, if the kit is not replaced within 2 days, and if something happens to the kids in my family, I promise that the company will pay through their nose.

If the company is honestly intent on addressing my concern, they can get the details through the Complaint Number I have provided.