[Resolved] Hindustan Unilever Pureit — Pureit germkill kit not delivered after order it for thrice | |||
Hi, I have ordered a ordered a germkill kit from HUL,Pureit from their customer service.It didnt get delivered yet.I ordered again after that and complained at their customer service that it has not been delivered yet...Everytime they are replying will be delivered in 2days but nothing happens...Its been 10 days from the day I ordered for firsttime.Please look into the issue.... Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 31, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr.Shekhar, This is in continuation to our conversation and the concerns mentioned in your blog dated 16th May 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you. Our Service personnel had visited you on17th May 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |||
 2 Comments | |||
Comments
Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We will be keen to get your issue resolved on top priority. Please do forward your contact details so that the issue can be resolved up to your satisfaction.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We will be keen to get your issue resolved on top priority. Please do forward your contact details so that the issue can be resolved up to your satisfaction.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
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Hindustan Unilever/pureit — germkill kit not delivered
Hi , my self Chandra Shekhar , i baugh one hindustan unileaver pureit 8 month back know this pure it is not working for last 20 days because of germ kill kit and i am requesting for same to hindustan unileaver pure it call center 10 times and they assure me i get the same in 3 working days but i am still wiating for same the complain No- : C[protected],I am fail to under stand if a compnay like hindustan unileaver is not fill his commetment on time why they sold such type of prouct in market.
Regards
C Shekhar
Comtact No [protected]
Address- R Z D-6 Gali No- 5 Indra park New delhi 110045 India