Hindustan Unilever PureIT Water Filter — Water filter not functioning properly

Replacement of Battery Consumer id- [protected]

I am Suresh from Antophill Mumbai and using the pureit water filtrer for past six months. The battery was showing signs for replacement and I informed the pureit outlet at antophill. They noted my address and phone no. and assured delivery of battery within 02 days. When it was not delivered even after three days I approached the outlet where they expressed regret for delay and requested me to contact consumer care No.[protected]. I made contact on the given number and forwarded all details of purchase to the gentleman. I was assured delivery within 03 working days by the representative but even after 09 days I am still awaiting response from pureit. I feel that after-sale-service is far below satisfactory. Hindustan Unilever shall train their staff for providing proper after-sale-service to customers on priority.

I am also facing the same problems as mentioned by two people in earlier complaints.