Hindustan Unilever PureIT Water Filter — Water filter not functioning properly

I am k.sajith, staying at kaiga township near karwar, karnataka.i bought a pure-it water purifier on june 2008.For 1-1/2 months it gave good service, but since last few days we are getting very muddy water in the transparent chamber.The indicator window is not showing any signs of the battery having exhausted.representative from company says this may be due to the polisher mal function(filter sl.No.[protected]A).This looks really absurd, for polisher to get saturate just with in 2 months.Please look into the matter.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 


Replacement of Battery Consumer id- [protected]

I am Suresh from Antophill Mumbai and using the pureit water filtrer for past six months. The battery was showing signs for replacement and I informed the pureit outlet at antophill. They noted my address and phone no. and assured delivery of battery within 02 days. When it was not delivered even after three days I approached the outlet where they expressed regret for delay and requested me to contact consumer care No.[protected]. I made contact on the given number and forwarded all details of purchase to the gentleman. I was assured delivery within 03 working days by the representative but even after 09 days I am still awaiting response from pureit. I feel that after-sale-service is far below satisfactory. Hindustan Unilever shall train their staff for providing proper after-sale-service to customers on priority.
I am also facing the same problems as mentioned by two people in earlier complaints.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information