Hindustan Unilever PureIT Water — guarantee product failure within 15 days & not replaced

hindustan unilever pureit water — no response after product failure within 15 days

Dear sir,
My self Jagdish, mobile number [protected] had daily follow up for my complain since 2nd may about my battery replaced on 11th April get red within 15days which was guarantee for 6month.
My complained numbers are following
C[protected]
C[protected]
C[protected]
After so much follow up at your call center I got one number to contact your dealer, he make misbehave with me
His mobile number is [protected], he is from Gurgaon.
Really I am so much fed up with your response.
As my past Batttery is not working how can I trust for your product & go for new one.
I expect you will take serious action.
Regards,
Jagdish
[protected]
120/8, model town Gurgaon
Haryana.

hindustan unilever pureit water — no response after product failure within 15 days

Dear sir,
Today Hinustan unilever pure it team forward my complained to dealer Mr pardeep mishra mobile number [protected] & he sent a person to my residence named sunny.
The person replaced the defected battery which was become red within 15 days instead of 6month.
After fitting the battery he ask to pay battery cost INR 550, we refuse to pay & he take out the battery.
I don’t understand why are you asking for the cost when it is already paid by me?
It is your fault why should I have to suffer.
It should be replace without any cost.
Regards,
J.Kukreja
[protected]

Dear sir,
Today your dealer Mr pardeep mishra mobile number [protected] sent a person to my residence named sunny.
The person replaced the defected battery which was become red within 15 days instead of 6month.
After fitting the battery he ask to pay battery cost INR 550, we refuse to pay & he take out the battery.
I don’t understand why are you asking for the cost when it is already paid by me?
It is your fault why should I have to suffer.
It should be replace without any cost.
Regards,
J.Kukreja
[protected]

Mr Jagdish,

The loss has started now as this will keep on going... but you should be happy that you have got a good water filter. because the old type of filters are usless and need to keep on changing the filter tubes.

If you had taken the sweet converting water filter which rates come arround 10000 and more there there are 4 filters which will cost arond 2000 rs so what you had taken is good filter and be happy with it. As you know any using mechin will we comes under problem. yes i aggree with bad service from the Uniliver but comparing to other services

dear pure it team,
you are responding after 20days & saying
Our Service person had visited your place and rectified the concern, trust it has been done upto your satisfaction.
But sorry to say nobody has visited me, could you tell me the name of person who visit me or any refrence.
i dont understand your company policy. but please learn from other industries how they are caring there customer.
jagdish kukreja

Dear Sir/Madam,

This is in response to your earlier mail regarding the Germ Kill Kit order.

We would like to thank you once again for taking the time and effort to reach us.

Our Service person had visited your place and delivered the Germ Kill Kit.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us for any further queries or feedback regarding our services or call up the helpline @[protected].

Rest assured of continued support always.

Regards
Pureit Team