Hindustan Unilever Water Filter — Not delivering Microfiber Mesh

I have purchased Water Filter in the month of Jan' 08. Afer 4 months I requested for new battery. I have called Customer care for 25 times, then they responded and battery was replaced. After 1 week, I made a request for microfiber Mesh, approx. 35 calls i made so far but till now it has not been done.I request kindly everyone please dont buy this product. The product is very good but the service is very very poor.
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I have ordered the mesh filter over the toll free no. every time they say that u will get an order confirmation by sms but after 10-15 calls i never got response. it has been 15 days since my first order but i have not get the mesh filter. the service is very poor

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    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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