Comments
Hindustan Unilever/pureit — non delivery of pureit germkill battery kit
i have ordered germ kill batery kit on 29/06/10,but after week kit is not delivered to.i have made many calls to customercare but they give only assurence.my order nois S10/DLI[protected] Dated-29/06/10
replasment battery our mob.no.[protected]
Hi,
I am awdhesh Rai my mobil no.is [protected].
we have purchase your system dt.04.06.2011 but from dt.on 30.06.2011 not working properly, problem is water not enter inside & front side lite is completly red, regarding above i am continue complain to custome care since last 03.07.11 to 18.07.11 but no action till date, so please requiest our problem resolve ASAP.
I am awdhesh Rai my mobil no.is [protected].
we have purchase your system dt.04.06.2011 but from dt.on 30.06.2011 not working properly, problem is water not enter inside & front side lite is completly red, regarding above i am continue complain to custome care since last 03.07.11 to 18.07.11 but no action till date, so please requiest our problem resolve ASAP.
Hindustan Unilever / Pure it — Non-availability of Germ Kit
My name is Dhananjay Singh and after making a lots of efforts, i could not able to get the germ kit for our Pure it water purifier in Udhampur district, J & K State. Could you please provide me the your local dealer from where I can get the kit.Thanks in advance.
Dear Sir/Madam,
This is Akhileshwar, customer of HLL's pure-it water purifier.I have ordered for immediate replacement of Battery Kit, since it indiates the same. My customer-id is [protected].
On 21st Jul 2012, I placed my request for a new battery. But as on date I have not received anything from them. Yesterday, I approached them again the answer was “Sir, it will take 3 working days, that too the date which I requested for battery, .
I am waiting for this but no one called me and when i have called again in ur call center on 24th july then excecutive has assured me to deliver by tomorrow but still i am facing same problems, no one has called me. I have again called trice at call center but nothing has done & waiting for germi kit as well as call back
I am sorry to say this is very pathetic service is being given by HLL. then I would like to go for other products other than HULs.
I am sorry to say, but HLL's after sales service is very pathetic at the moment.
Akhileshwar
This is Akhileshwar, customer of HLL's pure-it water purifier.I have ordered for immediate replacement of Battery Kit, since it indiates the same. My customer-id is [protected].
On 21st Jul 2012, I placed my request for a new battery. But as on date I have not received anything from them. Yesterday, I approached them again the answer was “Sir, it will take 3 working days, that too the date which I requested for battery, .
I am waiting for this but no one called me and when i have called again in ur call center on 24th july then excecutive has assured me to deliver by tomorrow but still i am facing same problems, no one has called me. I have again called trice at call center but nothing has done & waiting for germi kit as well as call back
I am sorry to say this is very pathetic service is being given by HLL. then I would like to go for other products other than HULs.
I am sorry to say, but HLL's after sales service is very pathetic at the moment.
Akhileshwar
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Hindustan Unilever/pureit — Non availability of germ kit-poor response
We had ordered for a New Germ Kill Kit on 22nd May,2010 as the old needs to be replaced. But till date no one had visited to replace the same or called up to confirm the exact date of replacement. We had followed up with the call centre number of times in alternate days, but every time got the same response that some one will attend the next day.We have no other option other than throwing our (IM)PURE IT water purifier out and also suggest people not to use or buy the product otherwise it will become a lifelong liability...
Is there somebody in Hindustan Unilever??????????????????