[Resolved] Hindutan Unilever — compaint regarding pure it water purifier | |
Date: 18/8/09 To, Hindustan Liver Ltd Sub: Complaint regarding Pure it water purifier Respected Sir I am having your pure it water purifier since more than one and half year. My customer id is [protected]. I have to change my battery kit after every 4 months. Since last 3 times my germi kill battery indicator is not working properly. I have come to know after one and half month as the level of that white battery doesn’t indicate any change. I made complaint to your call center all the 3 times and after one week your person came and changes that thing. Last time I made complaint in your call center even at delhi but no one can understand my problem. All people ask me to put order for new battery kit. But I have problem only in white indicator which has powder for germs kill. At this time also the same problem arises. If every time this happens then there is no mean to keep purifier. My husband got infection thrice and also stomach problem within last two months. If you want need any further clarification then you can ask to your person named Sanjay. You can also call me on my number i.e.[protected] and [protected]. Please do the needful. Waiting for your favorable reply. Thanking you in advance. Thanks, Hetal Shah Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern on GKB Delivery.
We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.
We would apologies for the inconvenience caused to you.
Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.
We would also request you to confirm me regarding the resolution of your concern.
You are most welcome to login into www.pureitwater.com and provide your feedback with respect to our service.
Rest assured of continued support always.
Regards,
Pureit Team.