[Resolved]  Hitachi 1. 5 Tonne Window AC — Faulty parts in almost new AC

Address:

South Delhi, Delhi

I bought 1.5 tonne window AC of Hitachi 3 years ago. Every year I am paying around 500/- for servicing it. This year I found that its gas has leaked and there is no colling. Service station people of Hitachi Garhwal Service station took 2500/- from me and fileld the gas. Moment it came back to my home, its auto cut off feature is not working. After checking they found that now its thermostat is faulty and asking me to pay 1800 more to repair.

My issue is I bought 10000/- extra costly AC just because of Hitachi brand as it was supposed to be more durable and robust. But I am paying every year such hefty amount. There is no point buying Hitachi AC. Instead we should buy some other AC.

I would like to know if something can be done against Hitachi as I am at a loss here.

Thanks
Jitender Kumar