Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi AC 1. 5 Ton — Model RAW318KRD-Kaze 1.5 Ton

mj1253

from Mumbai, Maharashtra

Apr 28, 2011

Address: New Delhi, Delhi

To whom so ever it may concern

With Regret to inform you that we bought a New Window 1.5 Tonn AC Hitachi make ratings 3 star rating from M/s Anand Electronics Kalkajee New Delhi. I have been using Hitachi AC for last 12 Years and been working perfectly no complaints and no regrets about the Product.

We Bought the AC on 27.04.2011 from M/s Anand Electronics the problem arises with as per below:

1. Swift Mode is not working

2. There is heavy noise in AC

3. Quality of the Products are day by falling

4. Chiiling is not there.

i request you to kind send your technical staff to check the above problem immediately or please change the Whole AC at the Earliest. After paying so much of money if this type of problem arires its better to switch over to your competitor.

I am looking forward to your cop-operation and resolve the Issues by tommorow.

Best Regards,

Arup sarkar

M [protected]

B -266, C.R. park, New Delhi 110019

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Pervez_Khalid

from Noida, Uttar Pradesh

May 12, 2011

I am also facing the same issue with the same model .I have purchased 1.5 Ton hitachi Kaza Windows AC on 30th April 2011.

Now, from the past few days I am noticing that my AC is making some kind of weird noise, which I am sure that is not normal. And this noise is increasing day by day. It's also very irritating type of noise. Apart from noise, AC is cycling very frequently. I went for Hitachi AC because they claim that they have lower noise level as compared to other brands.

Please send your service man who can look for the issue. I have also raised a WEB Request for this today. Tried to call Corporate office no. many times, but no one is picking the phone.

I think the problem is with this Model only and if not rectified fully, I need my AC to be replaced.

Hope to hear soon from Hitachi...

Pervez_Khalid

from Noida, Uttar Pradesh

May 12, 2011

My Contact Details:

Khalid Pervez

[protected]

DR TUSHARGUPTA

May 17, 2011

have purchased 1.5 Ton hitachi Kaza Windows AC on 10th April 2011.

Now, from the past few days I am noticing that my AC is making some kind of weird noise, which I am sure that is not normal. And this noise is increasing day by day. It's also very irritating type of noise. Apart from noise, AC is cycling very frequently. I went for Hitachi AC because they claim that they have lower noise level as compared to other brands.

Please send your service man who can look for the issue. I have also raised a WEB Request for this today. Tried to call Corporate office no. many times, but no one is picking the phone.

I think the problem is with this Model only and if not rectified fully, I need my AC to be replaced.

Hope to hear soon from Hitachi...
DR.TUSHAR GUPTA
PH ;[protected]