Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi — AC not cooling

sangeetarobinson

from Gurgaon, Haryana

Address:

South Delhi, Delhi

I purchased a 2 Ton Split AC from Hitachi in end of April. In a few weeks , it stopped cooling properly. I registered a complaint and the technician came and said that it would need gas refilling and we should make another complaint. I registered complaint no [protected] on 2nd June. Since then I have also registered a complaint on their website 3 times. Every time I call their call center, I am told that they cannot commit when the complaint will be addressed. Finally I asked them to give me the number of the Service Center in Okhla, Delhi where the complaint has been sent to[protected]/93.

I'd be happy to know if any one can ever get through to these numbers... I have not been able to. Even if it busy a few seconds ago, no one will ever pick up the call.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Hitachi Home & Life Solutions India [HHLI] reviews

View all 1530 Hitachi Home & Life Solutions India [HHLI] Reviews

Comments

hotel burja haveli

from Salon, Uttar Pradesh

ac of hitachi — ac is not cooling properly

hi i am kamal singh rawat advacate from alwar, i have purchased a air conditioner 4 september 2008.
my address is village and post burja district and tehsil alwar rajasthan.my contact no. is [protected].after buying of this ac it wasnt giving cooling and after complaint to dealer he said to buy a stepliser we have purchased it also but still now it is not cooling .the dealer is annoying us

geeta_1

from Mumbai, Maharashtra

Kindly refer to your service contract dated 11/06/2013, for our Window 1.5 RAV018EQD installed at 9/12 N, Mahalaxmi co. op., 1159 Society Ltd., 3rd floor, BPL Center, Matunga (W), Mumbai – 400 016.

We called at your above office on 2nd May 2014, and you told us your service man will come within 2 days i.e. 5th May 2014, but no one come for service till today.

Our above mentioned AC is in under warranty for service, since 1 month we are calling your for AC Service purpose, but there is no response from your side.

Kindly send your person for service our AC.