Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi AC — Very Poor service from Hitachi

inderjeetarora9

from Aliganj, Uttar Pradesh

Address:

Uttar Pradesh

I purchased Hitachi 1.1 ton ac in 2010. This AC stopped cooling on 20 April 2012. I made complaint on 22 April 2012 and ac was taken by their service centre Fusion Services Noida on 23 April 12 and I was informed that cooling coil of the ac is defective and has to be replaced. But it is very disgusting that company like Hitachi is not repairing my ac because they don't have stock of those cooling coil. I ve not rceivef my ac till today i.e. 12 May 2012. I advise all not to buy any Hitachi Product as the service is pathetic. And quality of the parts is poor as they are being replaced in 2 years
Inderjeet Arora

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Hiten

from Bengaluru, Karnataka

Hitachi Air Conditioner — Disgusting Services

ALERT NEW A/C BUYERS...Never Buy a product from Hitachi...it gives the ugliest after sales service, , ..in terms of punctuality and durability as well..The technitians are not able to even figure out the fault in my machine, almost one month have passed and i have not been attended yet...Ridiculous; this feels so irritating...Have i paid a premium price to get this kind of services??...I hate the company...i ll never buy hitachi product...neither anyone from my family or circle ...Alert new buyers...do consider my complaint...

Arvind Gupta

from Delhi, Delhi

Hitachi/ AC — Service response is very very poor

I put up a request for my 3rd free AC service on 5-April-2010 (Ref :[protected]. The service was suppose to happen on 10-April-2010 but till date it hasn't happen yet. I have made 2 calls to follow up and again it was promised to me that, this would be done by 17-April-2010 but still I am waiting for this to happen. I customer care respone is very pathetic. Buying a Hitachi product seems to be mistake, this is seems to be my first and last Hitachi product purchase.

pankajb

from Delhi, Delhi

Hitachi — service by company very poor

i have purchased a hitachi ac, i have registeration for demo and service but till date hitachi co. service centre not responce. i think hitachi have bad service so i will suggest any other that not purchased any hitachi producted otherwise u will be phease provelembs
pankaj bansal
[protected]

rohitandbonny

from Amritsar, Punjab

Hitachi — Extremely poor service

REALLY POOR CUSTOMER SERVICE BEGGING FOR SERVICE FOR MONTH NOW SAME THING HAPPENS LAST YEAR ASWEL.resgister mob number [protected]

soniaarora

hitachi/ac — very poor service

it is about to 2-months, my Hitachi ac is under complaint(which is only 1-year old). we were not getting any type of service from the company

ektag97

from Gurgaon, Haryana

yes u are correct...I also installed the AC & remote is not working...lots of voice is coming out from AC...there is very bed response from the service provider...