Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Air Conditioner — Not doing reinstallation

drss77

from Mumbai, Maharashtra

Address:

Chhattisgarh

I had booked request for reinstallation of HITACHI AC at raipur on 16th March 2011 and till today nobody has attended our call. Since then everyday we are calling Hitachi Customer Care centre. The Call centre staff behave very rudely has if they are obliging us by attending our call. Smilar;y only once the person in raipur called us and he was also very rude in talking and said Hum dekhenge kab ana hai and till today they have not attended us. Sorry to say but I feel they are incompetent ,irresponsible and careless people. Please dont go for Hitachi at least in raipur.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

N K Goyal

from Baloda Bazar, Chhattisgarh

I purhased a 1.5 ton split AC costing more than 35000 Re. three years back. After one year of working its remote didnot worked properly.Even after complaint it was not repaired properly. Now for 4 days it can not be switched on even by temporary switch. I have lodged complaint with the service centre (Ph. 4059946) and even requested Mr. Chandrakant Lulla properieter of C.K Marketing - the dealer for an early action as it is bedroom AC but for no avail. Company shuld urgently arrange for better personnel for providing services as the existing ones are neither sincere nor competent, yes they are rough and ill mannered.Presently it is strongly recomonded to refrain from buying Hitachi AC at least in Raipur