Hitachi Air Conditioners 2t — AIRCONDITIONER AND REMOTE DEFECTIVE

Address:

West Delhi, Delhi

I purchased an Airconditioner of HITACHI Brand that of 2T Capacity on dated 28/03/2010.Right after the installation Airconditioner is not working an error code E1 is being displayed on the machine panel.I reported the same to the dealer SHEEBA ELECTRONICS,Tilak Nagar, New Delhi.After thar dealer registered a complaint in Hitachi for service engineer to check the unit against complaint number[protected] dated 29/03/2010.After a greate follow up engineer visited on 01/04/2010 and declared the control panel and remote defective.Immediatly I approched to the dealer and asked for the replacement of the full unit immediatly,For wich dealer agreed verbally and asked us time till Sunday 04/04/2010.Again engineer from hitachi visited to our place on dated 02/04/2010 to repair the panel and remote controller,for which we refused as I lost compleate confidence over this unit and asked him to replace the unit.Till today neither from dealer sine nor from company side I got any assurance and date of replacement of the unit.I do have Bill given by dealer and duly stamped and signed warraty card.
Manoj Kumar,
B-603,SHIVAM APARTMENTS
PLOT NO-14,SECTOR-12
DWARKA,NEW DELHI
PIN-110075
MOBILE: [protected]