Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi — Brand New AC not working

piyushasinha

from Mumbai, Maharashtra

Address:

Uttar Pradesh

Hello,

I bought a brand new AC Twin motor from Rhythm House, Sec 18 , Noida on 14th April 2012 and did not use it .
I was given a demo at my house and I together with the engineer detected that that AC is not working properly.

I mentioned the same in the form given to me by the engineer 1 week before. 3 supervisor viisted the home, see the problem and say that You will get replacement but , no action has been taken by the company till date

I need a replacement of the AC as it has not been operated once.

Name: Piyusha
Contact no: [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Hitachi Home & Life Solutions India [HHLI] reviews

View all 1529 Hitachi Home & Life Solutions India [HHLI] Reviews

Comments

vpsamy

from Mumbai, Maharashtra

Hitachi — new ac not working

i have bought in March 2011 split AC 1.2 tone above mentioned model from HITACHI autherised showroom and they have installed the ac (installation done by hitachi Home &life solution India) patparganj Delhi
since the whether in delhi March and April was good there was no requirment of AC so i have started using last week.
The Ac was not at all coolling the room so i made complaint on 31 st April complaint number [protected].
After repeated follow Technician came on 4th May checked and said the capacitor problem so he came next day and replaced in 5th may. no effect of cooling complaint was made again He came and checked again on 6th may he said there is requirement of Gas filling.
Again repeated follow up 7th May the gas was filled by the technician .on that night I could not able to sleep again the ac was not cooling.
. I last the Hope in HITACHI. I was having Good image on HITACHI. That is why I paid more for the AC. Now the service centre is not picking up the call and u the helpline number35324848 server is down and they are not able to register my complaint.
after repeated followup technician came on 8th may said the outder unit is to be replaced .
today is 11 th may no body attended even afterrepeated follow up . NEVER PURCHASE HITACHI. Thats my humble request to everyone otherwise if your AC gets any problem, you will go through a horror time for sure.

piyushasinha

from Mumbai, Maharashtra

Very Very BAD AFTER SALES SERVICE.