[Resolved] Hitachi — Defective Air-Conditioner | |
I had purchased a Window Air-conditioner of HITACHI on 10.03.2008, from Hitachi Home & Life Solutions (India) Ltd., A-15, Mohan Co-operative Industrial Area, New Delhi-110044. Although its been 1 year and 3 months and the AC has stopped working on 13.06.2009. I complained to the customer care and the service people said that the compressor / refrigerant gas is leaking and got finished. However, to my knowledge there is no need to refilling the gas for at least 8 years. I have inquired this from other dealers too. I am afraid that the dealer has given me a defected item. I had called to the customer care many times, but the service department never responds to the complaint. No Body from the company is attending the complaint, since my hitachi complaint no is[protected]. The company is cheating people and misguiding also. I want my money back from this company, please help me. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I had purchased a Tower Air-conditioner of HITACHI on 01.11.2007, from Pearl Traders, 5/23 Netaji market, G.T. Road, Panipat 132103 Haryana.
Although its been approximately 1 year and 10 months passed and but from near about last 1 year it is stopped working.I complained to the Distributor and the service people (Mr. Narender) said that the compressor / refrigerant gas is leaking and got finished. However, to my knowledge there is no need to refilling the gas for at least 8 years. I have inquired this from other dealers too. I am afraid that the dealer has given me a defected item.On complaining he never responds or take any action to replace the compressor though it has been taken away with him.
So please keep this matter on the top priority & take necessory action.
Although its been approximately 1 year and 10 months passed and but from near about last 1 year it is stopped working.I complained to the Distributor and the service people (Mr. Narender) said that the compressor / refrigerant gas is leaking and got finished. However, to my knowledge there is no need to refilling the gas for at least 8 years. I have inquired this from other dealers too. I am afraid that the dealer has given me a defected item.On complaining he never responds or take any action to replace the compressor though it has been taken away with him.
So please keep this matter on the top priority & take necessory action.
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![Hitachi Home & Life Solutions India [HHLI] Phone](/img/bn/phone.svg "Hitachi Home & Life Solutions India [HHLI] Phone"){kind=small}
+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
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10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
Vineet Verma
C-10 Tilak Nagar
Lucknow
Mo. [protected]