Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi — poor installation and defect in air conditioner

laxmi1

from Lucknow, Uttar Pradesh

Address:

East Delhi, Delhi

I have purchased air conditioner of hitachi make model kaze 1.5 spilt on 25/4/2011 from NEXT RETAIL SHOP MAYUR VIHAR. Inspite of my repeated call to remove the fault in the ac nothing has been done till today. there are many faults as stated below:-
1. The display system of indoor unit is not working since installation.
2. The cooling system is not working finely due to poor installation.
3. The remote is not working properly.
4. The swing functionality in ac is not at all functional.

We are very upset with the service.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Hitachi Home & Life Solutions India [HHLI] reviews

View all 1530 Hitachi Home & Life Solutions India [HHLI] Reviews

Comments

laxmi1

from Lucknow, Uttar Pradesh

i have purchased one ac of hitachi make model no.Ra5 018k2

shinny143

from Chandigarh, Chandigarh

It is to inform you that I had purchased an Hitachi Air conditioner from one of your dealers in Bhubaneswar namely Bluray Solutions.
The grill of this 1.5 ton ac was broken from the beginning and I am not getting any positive response to replace the same from the dealer as well as your service center.
The behavior of your attendants is very miserable. They keep on giving times but never turn up. Moreover after getting their pockets filled they just don’t care about the customers.