Comments

Dear Hitachi Partner,

Since long we have given the hard disk for replacement as documents attached we R not getting any replacement on time, it is about one month for 1st RMA & person to whom we R contacting on your given ctc No. says that it has been dispatched (shipped) & you will get within 3-4 days & for 2nd RMA still to wait for shipment, so it will be more then Moth to get back.

Now for replacement If we need to wait for months time we R not at all interested to buy such product in wasting our time & same time investing our product for replacement.
Kindly note this & do needful i[censored] feel necessary.

Regards,
Lucent Info
Dhruv Shah
[protected]
[protected].

This is what I wrote to lisa.[protected]@hitachigst.com, [protected]@hitachigst.com & [protected]@tait-mumbai.com. (TAIT is traders association for IT)

No answer from them as well as from hitachi mail came on 9th that they have dispatch hard disk one hard disk, still we R waiting for that. We gave H/Ds on 15th Jan & 20th Jan (2 H/D) still not came.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information