[Resolved] Hitachi — I had sent a Hard Disk drive to Hitachi under RMA No. 36793889 on 22.02.2012 which was in warranty for replacement | |||
I had sent a Hard Disk drive to Hitachi under RMA No. 36793889 on 22.02.2012 which was in warranty for replacement. As per company policy, they have to replace the hard disk within 14 days from the date of submission of defected hard drive. I have requested the company many times to send my replacement but till date the company is not taking any action to replace the same. Every time, I contact the company, they send me the message that there is shortage of hard disk and we will send your replacement as and when the shortage will be over. As I am facing great hardship without my hard disk as I am unable to use my personal computer, it is requested that the company may be directed to send my replacement at the earliest and also force the company for a penalty if the company does not do the same. Needless to mention here that two month is already over. Regards Prabhat nayak 9,LAL RAM NAGAR NEAR ST.PAUL SCHOOL INDORE (M.P.)-452001 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
HITACHI IS GIVING VERY BAD SERVICE TO CUSTOMER. I RECOMMEND TO ALL USER AROUND THE WORLD IS NOT TO PURCHASE HITACHI HARD DISK. VERY POOR QUALITY. & VERY VERY POOR SERVICE. NOT GIVING ANSWER TO HIS CUSTOMER.
500gbHDD -- RMA number: 37017845 . I HAVE GENERATE THIS RAM ON 09 AUGUST-2012- & I GOT MY HARD DISK BACK ON 03RD SEPTEMBER 2012. AND I GOT NEW HARD DISK IS NOT WORKING AND AGAIN I HAVE TO GENERATE RMA GO TO REPLACEMENT CENTRE. PRAY FOR ME THAT MY HARD DISK GET REPLACE FAST.
AND THIS IS NOT FIRST TIME. THIS IS ROUTIN FOR HITACHI COMPANY
MY SUGGESTION IS NOT TO PURCHASE HITACHI HARD DISK.
Prashant Desai
[protected]@hotmail.com
Gujarat, Surat.