[Resolved]  Hitachi — replacement of ac

Address:New Delhi, Delhi

we bought an air conditioner of hitachi company on 7th june 2011,after around 2 months its not cooling well just bcoz of leakage of gas...may be it was the damaged peace...whenever we calld to d customer care dey alwys replied tat d worker wud come 2morow...but stil no one cums......cud u help us in dis matter we r very tensed.....dey came at once not after dat at all......and again d gas is leaking...
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Aug 13, 2020
Complaint marked as Resolved 
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we bought a hitachi window ac 1.5 ton rav518htd (mode no) on 14th april 2013.. after a month it stopped cooling.. when we called the customer care service they registered our complaint and told that the technician would arrive in the next working 8 hours, , but it took them 10 days to send a technician for assistance.. when he arrived he told that gas has beeen leaked.. within a month gas has been leaked which is so terrible... they assured us that once they refill the gas the problem would not arise again .. but after usage of 2 months gas has been leaked again... now we need is that our ac should be replaced as soon as possible .. otherwise it will force me to take an legal action ...

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