Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi — My window AC is not being serviced

cherrysandy

from Noida, Uttar Pradesh

Address:

Gautam Buddha Nagar, Uttar Pradesh

I submitted a request on 1st May, 2011 for repairing my AC. The complaint # is: [protected]. I was promised that the complaint will be attended to within 48 hours. It's been 6 days and still nothing has been done. Every time I call the customer service, they promise that action will be taken and even after 10 calls to customer service nothing has happened.

I was given the Hitachi Area Sales/Service Manager Mr. Maninder - [protected] who never picks his phone. I wonder why Hitachi hires personal which does not help their customers. I have lost faith in Hitachi.

I hope that this consumer complaint will help me to resolve my issue.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sdpd

from Noida, Uttar Pradesh

Hitachi — AC not being serviced

I had purchased my Hitachi AC from Tata chroma Indirapuram 2 months ago. it was installed after repeated calls after 1 and half months, and now it is giving problems. water is drippping from ac. after repeated calls, no one is coming for service. also they have not bothered to give demo of their product.
please do not buy hitachi product as their service is very poor.
on their customer helpline, they say option 2 for following up on your request, but they forward to option 1 only and you can not even speak to supervisor.