[Resolved]  Hitachi Split AC — Aircon not working

Address:Chennai, Tamil Nadu

I have logged a compliant in Hitachi service center on June 7th '2012 for my split airconditioner not working. The service engineer came after 2 days to advise us that the PCB component has failed. After about another 4 days after repeated follow ups, he came with a PCB the model of which did not suit the AC. I have atleast called 6 times and there is no concrete response from the call center staff.They are also refusing to transfer the call to the managers.

Very very poor service levels.
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Aug 13, 2020
Complaint marked as Resolved 
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HITACHI SPLIT AC — not working

dear sir,I am purchase ac on 28 feb 2011 at indore & bhopal (2+2), but install 5th march , on this date i struggle for problem in 3 ac , i call many times for customer service but they get answer only 48 hours i will take and solve your problem , and they did not get any final answer

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