[Resolved]  Hitachi Window AC 1. 5 Ton — Leakage of gas from AC

Address:

Jaipur, Rajasthan

Myself is AGM in NABARD at Jaipur.I hope that my complaint is brought to the notice of right person who can understand the agony which I and my family are facing because of the non functioning of our AC since one month in the scorching heat of Jaipur.

I purchased a window Hitachi AC of 1.5 ton on 12th Jan'2011 from CHOICE COMFORT C-7 JAYANTI MARKET, M.I. ROAD, JAIPUR due to the facility provided by my organisation in that month. It was finally installed in the end of Jan., 2011. We started using it in May when we felt it necessary.It functioned well for hardly 1 week or say it run only for about 15-20 hrs overall. After that it stopped giving cooling effect.

We contacted the dealer for the same. After having called repeatedly for about 10 days and faced a lot of frustration, the dealer sent his technician on 28th May who reported that there was no gas in the AC. As a result, it was taken back by them on 31st May for repair.

Now,the dealer is asking me to take the repaired AC back. But,I am refusing to do so on the ground that it was a defective piece and I want it to be replaced by a New Good one AC. I believe that its a big failure on the part of such a reputed company. I request the company to redress my grievances at the earliest so as to relieve us of the adverse affect of the scorching Heat at Jaipur failing which I shall be constrained to move to Court of law for justice.


R.K.Gahlawat
Mob no.[protected]
Address- Flat no.- B-IV/4,NABARD Staff Quarters
Jagatpura Road, Balaji Mod (opposite Reliance petrol pump)
Malviya Nagar Extension, Jaipur-302017