[Resolved] Hll Pureit Battery Kit — AFTER SALE SERVICE

JITENDRA AGARWAL

from Kolkata, West Bengal

Address:

Jaipur, Rajasthan

I HAVE PURCHASED PURE IT BATTERY KIT ON DATED 7 JULY 2010. AFTER REPLACING THE KIT I GOT DIRTY WATER WITH SMALL. I HAVE COMPLAINT FOR THAT I HAVE GOT COMPLAINT NO. C[protected]. NEXT DAY WITHOUT ATTEND THE PROBLEM BY ANY EXCUSITIVE I HAVE GOT THE MESSAGE BY PURI IT TEAM. DEAR CUSTOMER UR COMPLAINT NO. C[protected] HAS BEEN ATTENDED. PLEASE GIVE YOUR FEEDBACK. I HAD CALL TO CALL CENTER. THEY GIVE ME NEW NEW COMPLAINT NO. AND AGAIN AND AGAIN SAME WITH THAT. NOW I HAVE 4 COMPLAINT NO.
C[protected]
C[protected]
C[protected]
C[protected]
NOW I HAVE PROBLEM WITH 20 DAYS...
VERY BAD SERVICE. I M GONNA SOLD TO KABADI THAT PRODUCT......

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Complaint marked as Resolved

Verified Support

Aug 02, 2010

PureIT / Hindustan Unilever Customer Care's response Dear Mr. Jitendra Agarwal,

This is in continuation to our conversation and the concerns mentioned in your blog dated 27th Jul 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you

Our Service personnel had visited you on 28th Jul 2010 and had resolved your concern & trust the action taken had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team