Hll/ Pureit — POOR SERVICE

My experience with Hindustan lever Pure it water purifier has been a nightmare, they have been advertising that protect your family from various diseases by installing this water purifier, the trouble starts once you fall for this advertisement campaign from this point..as for the functioning there is not any issue but when it comes to service the experience is tormenting.My sincere advise to people would be think 10times before deciding on this water purifier and as support is very crucial.

I have not heard of getting a complaint no for not attending reported complaint twice-this sounds strange but this is the experience which I experienced from this company not once but FOUR TIMES .Every time you call up and give your customer id the call centre executive’s system will go down and they would say they are not able to access information and would take down your request humbly and the work never gets done.Once I could read their technique they started pleading for additional two days time but it never happens.

My first experience is with the replacement of battery kit, i have call five times from 10th may'09 but tii date i have not get the new kit which is very essential to purify the water
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information