[Resolved] HMSI — Non Availability of spare parts | |||
Hi , I went to Hmsi service center which is Regent Honda in faridabad on 26/09/11 with some problem regarding starting coil but that sparepart is out of stock for this spare part .It has been 3 days but we didn't get any confirmation when we will get our Honda aviator .Nobody in the service team has been giving us the valid response about the sparepart .there are number of cases of the same nature . Please suggest any course of action . Regards Yograj Mandal job card no.- 62 Book No - 942 Serial No - 4417 Mobile no - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
First of all I express my greatest disappointment by owning one of your products Honda CB Unicorn (KL-41E-7074). Last year December 1, 2011, I purchased this vehicle with Chassis number ME4KC09CKB8167918 and Engine number KC09E6173418 from one of your dealers located at Aluva Kerala named Arya Bhangi Motors with full payment.
I was eagerly waiting for this bike and the very next day after the delivery, I spotted a big dent on the bottom left side of the fuel tank. Paint is chipping out from this dent and it’s really very disgusting. I immediately contacted the Dealer and they told me that they will take appropriate action to rectify this and even after the first Service they haven’t took any necessary action. This doesn’t make any sense.
Next and very disappointing matter is after completing around 1200 KMS this vehicle turned up to a Crap. It began to make loud noise (Even from 300M the sound makes the bike like 1988 model Indian auto rickshaw) from the Engine side and even at a speed of 58km/hr it gives a tremendous amount of vibration. This is utterly frustrating and again I contacted the dealer and they told me that this vehicle is having some problem with CLUCTH OUTER and GEAR PRIMARY DRIVE. For resolving this problem they need to disassemble the Engine and Gear box. Sorry!!! I am not interested in doing this. I haven’t taken my bike for a ride after this and it is still on my porch.
Please let me know what kind of remedy can be done to resolve these problems. I can be contacted at Mob Ph: [protected] and email : joy.[protected]@gmail.com. I expect a fast reply from your side and don’t put me in agony.
Thanks for your time, and awaiting your reply,
Joy Thomas