[Resolved]  Home Loan Axis Bank — Wrongly charged Pre EMI Loan A/c No.[protected] & ID No. 187308

I have availed home loan from Axix bank, Nasik and my home loan a/c No. is given above.

My loan was sanctioned on[protected] on the basis of submission of original agreement to sell and other relevent papers and an amount of Rs. 197546/- was disbursed to me on[protected] through two payorders/cheques and the third pay order/cheque of Rs.337454/- was disbursed to me on[protected], the day sale deed was executed and handed over to the bank.

However to my surprise, the bank charged Pre EMI interest on my Total amount of loan i.e 5, 35, 000/- from[protected].

Axix Bank Nasik has replied to my letter saying that disbursement request was given by me on[protected], and therefore Pre EMI interest is charged from that date. It has also accepted that the pay orders were dusbursed to me on[protected] and[protected]. Here I wish to say that I have paid the processing fees to the bank for my loan and if the loan was sanctioned on[protected]. that means the bank authorities were satisfied with the documents submitted by me till[protected] and then only my loan account was opened/sanctioned. Then the pay orders for my total amount as per my request should have been handed over to me on[protected] but in its reply the bank also says that since the bank needs security i.e Sale Deed Copy which was executed on[protected], it did noyt hand over the third pay order before that.

The bank has charged excess Pre EMI amount from[protected], whereaas it shoud have charged the same from[protected] for Rs. 197546/- and for Rs. 337454/- from[protected] and I therefore request the bank to refund the excess amount charged from me.

Looking forward for the positive reply from the bank.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information