Home Town — TV-with starting problem

Address:Delhi

Purchased a lot of stuff from Home-town while setting up my home like fittings, furniture and elctronic and found almost everything sub-standard. I regret the decision of going to Home-town. I purchased a TV of Koryo (their own product) and it has a major problem. It doesnot start. I have to switch it on a few times before it may (not definite) start. I have complaint to Home-Town. They have given the number of some dealer saying there is a problem with some part and they will change. I called the dealer afew times but the part was out of stock as many peieces sold by Home-towmm had a similar problem.
I had purchased the TV during the Independence day sale. It is one year and I am still facing the problem. it is really disappointing to get such poor service from Home-town.
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Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused to you. In order to assist you I would request you to provide us with the store details, your contact details, invoice details please write to us at [protected]@futuregroup.in along with your reference id 6136 and we will get back to you.

Regards
Priya
Future Group Care
Dear customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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