[Resolved] Homeshop18 — Fraud company cheating me and not giving refund | |
This is complaint about how homeshop18 is cheating me for nearly a month on a prepaid order. I placed order for a casserole set for Rs.1299 order number is[protected]. I had paid this order by credit card. This order was placed on 24th October. These fraudsters claimed to have sent the order thru another fraud courier company called Delhivery. On the courier site, it says the order reached Bangalore on 27th October but this was never delivered to me. When I called them up, they say that they have misplaced the courier and asked me to check with HS18 on next steps. Now I am fighting with HS18 for last 20 days. Those frauds are saying the order cannot be cancelled since it is despatched and the only way to cancel is to send the courier back when it comes home. But that can never happen as the courier will never come home. When I asked them to despatch a new product, he just refuse to do it. I wish I had done a COD order. Now these people have taken my money and cheating me. Finally after so much fight, they connected me to another calling himself as Aman and a manger. This told me he will cancel the order in 48 hours but that is never done. Now they are refusing to connect me to this . I have spoken to many more fools like Shelendra, Smitha etc., but all of them say give us more time. When I search in google, I am seeing these people cheating lot of people like this. So pls be careful with this fraud company. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Homeshop18 — Fraud & cheater
They are fraud cheat and highly iritating people. They will one day make u feel a big time . and you will be scare of their replies and responses. who the hell asked u to screw ur happiness with them.Hi Sourabh,
I think, I am lucky enough to find ur email address on web. Definitely like to put ur attention to a challenging situation im going through.I purchased 2 John Player T-Shirt via order no[protected] on 3rd Aug 10. Unfortunately size ordered(was medium and I wanted small) was incorrect. Called ur customer service. Received enough information to reship via TNT to Merchant on Aug 7th, the day I received products. Service Establishment received my packet on Aug 9th. Called ur customer service twice since 9th to get an update about replacement. Didn't get a satisfying reply. Finally received email confirmation of return shipment and replacement status which talks about only one T-Shirt. Called ur customer service on 13th Aug, guy was bit rude in saying "jo appne bheja hoga wahi melega", as if im lying for Rs 299. Im a fan of homeshop18 and this is my 4th purchase. All I expect from u is a little bit of clarity in communication and better mode of communication. It seems there is a huge communication lapse. Something that i fail to understand, why there r 2 suborder nos when i received both T-Shirts in one packet against single order no[protected] . Why i was not given suborder nos, I wd have taken precaution while shipping it back. and may be bocoz of this I am receiving misleading information about replacement. So now all I want to know is the status of my purchase/replacement. When im going to receive my product.
Please help me at ur earliest on Order No:[protected].
Regards
Sanjay Tripathi
[protected]@hotmail.com
did you try contacting their customer care at[protected] they are 24X7
Might be a one off, I got a prompt response from them.
Homeshop18 is a fraud company in the to promotions they showed the disney blankets to be thick and durable instead it turned out to be a very flimsy product i was so disappointed so i wrote a review in their provided columns and u know what these people did they didnt even publish the review for it, they just have this one review where the lady is praising the inferior product, and i would say that must be their own review provided by someone in their own company. the frauds they should be punished.
HomeShop18 — not delivered spice 501 mobile
sir i booked the spice501 mobile phone on homeshop18 tv showon date date 30.04.2015 .my order no[protected]. i win the spice 501 phone by lucky draw .but not received spice 501 phone proof-list in winner of 30.04.2015MICROMAX A101 NOT FUNCTIONING PROPERLY
I BOUGHT MY MICROMAX IN MARCH 2013 FROM HOME SHOP 18.. AFTER 3 MONTHS, IT STARTED GIVING ME PROB..., , , , EVEN AFTER A NIGHT CHARGE, IT GETS CHARGED ONLY 20 %.. PLZZ TAKE SOME ACTION, , OTHERWISE I HAVE TO TAKE SME SERIOUS ACTIONSCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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HomeShop18.com — Homeshop18 is a fraud
Hi Sourabh,I think, I am lucky enough to find ur email address on web. Definitely like to put ur attention to a challenging situation im going through.I purchased 2 John Player T-Shirt via order no[protected] on 3rd Aug 10. Unfortunately size ordered(was medium and I wanted small) was incorrect. Called ur customer service. Received enough information to reship via TNT to Merchant on Aug 7th, the day I received products. Service Establishment received my packet on Aug 9th. Called ur customer service twice since 9th to get an update about replacement. Didn't get a satisfying reply. Finally received email confirmation of return shipment and replacement status which talks about only one T-Shirt. Called ur customer service on 13th Aug, guy was bit rude in saying "jo appne bheja hoga wahi melega", as if im lying for Rs 299. Im a fan of homeshop18 and this is my 4th purchase. All I expect from u is a little bit of clarity in communication and better mode of communication. It seems there is a huge communication lapse. Something that i fail to understand, why there r 2 suborder nos when i received both T-Shirts in one packet against single order no[protected] . Why i was not given suborder nos, I wd have taken precaution while shipping it back. and may be bocoz of this I am receiving misleading information about replacement. So now all I want to know is the status of my purchase/replacement. When im going to receive my product.
Please help me at ur earliest on Order No:[protected].
Regards
Sanjay Tripathi
[protected]@hotmail.com