Hometown Hyderabad — excessive delay in delivery

Address:Andhra Pradesh

The home took 3weeks to deliver a sofa, and when they did, they never sent a carpenter to assemble it. I had to wait another week for that and guess what the carpenter arrived without tools and screws! And the worst they wouldn't process a refund for until 45 days because it was paid by a debit card.

Screw home town! the worst shop u can imagine!

Vamsi Krishna
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Hometown,Hyderabad — Delay for installation

Hi,

I ordered an TV wall unit from home town, hyderabad in Aug'2008. after 2 months they said the colour what i ordered is not available. they asked me to wait for some time so that they will deliver the desired colour. in the first week of Feb'2009 they delivered the wall unit (After 6 months). now the real problem started. till now (it is already one week after delivery) nobody has come to assemble the wall unit. it is just lying on the floor. very bad service. i called them repeatedly for several time. they always tell some wrong answers. very bad service. please dont go for home town.

Hometown hyderabad — horrible service

I have bought reclainer at home town- hyderabad and it was delivered late and nobody responds from hometown for fitment of that reclainer.I HAVE BEEN CALLING THEM REGULARLY AND it is NOTHING BUT SHAME ON THESE hometown .

I request all to avoid this HOME TOWN AT ANY COST for their substandard service.

IT IS SHAME ON Mr. BIYANI
Dear Mr. Sai,

This message is from HomeTown. We found your complaint on https://www.consumercomplaints.in

We regret the inconvenience caused.

We request you to kindly send us an email on [protected]@home-solutions.co.in along with your contact & order details.

We will get back to you to get the complaint solved.

Warm Regards,
Customer Service.
Dear Customer,

We regret the inconvenience caused to you.

Kindly let us know the receipt number and your contact number if the said matter is unresolved.
We assure you that the said problem would be addressed at the earliest
Assuring you the best of our services.

You can also write to us on [protected]@futuregroup.in.

Sincerely,
Customer Service.
very bad service we will never buy again from this shop very late and horrible srevice we ordered it on 28th october and now it is 8th october

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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