[Resolved]  Honda 250 CBR — Poor after sales service

Address:Ernakulam, Kerala

I buyed new Honda 250CBR on last june from HONDA Arya Bhangi,Aluva.After 1 month,I had a problem with the body part , one side of the body part is completely loose.So I gave my bike for repair along with first service on the end of next month.After the service they told me that the bike has been serviced and the problem with its body part cant be corrected as one of the part has to be completely replaced(charged Rs750 jsut for Oil Change).And they promised me it will be available in 2-3 weeks and will correct it.The condition in which I got was very pitiable as there were many scratches which made me even more sad, and they were not even ready to accept it..Its almost 5months and still they are responding the spare hasnt reached..As a customer , I am really worried with the kind of response and the future service too.Expecting a positive reply as soon as possible.

Mail ID: rifas.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda 2 Wheelers India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    5399
    Pending
    0
    Resolved
    270
    Honda 2 Wheelers India Phone
    +91 12 4229 0926
    +91 12 4229 0919
    +91 12 4229 0911
    Honda 2 Wheelers India Address
    Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
    View all Honda 2 Wheelers India contact information