[Resolved] Honda — faulty design cum reminder against dealer Ess Ell Motors Patel Nagar Dehradun | |
Dear sir its the reminder cum fresh complaint against the one filed on 07/02/2010 by me i.ei Mrs neelam thapliyal from dehradun. I bought Honda activa on 02/04/2010 chassis no. ME4JC445C98011150 engine no. JC44E0011017 vehicle registration no. UK07Z1131 from ESS ELL Motors446, Rajpur road dehradun.My free service details are 1) 26/04/09 325km 2) 26/07/09 1725km 3)30/10/09 2838km 4) paid service 07/02/2010 3730km Fourth service was made paid by ESS ELL motors P{atel nagar Dehradun because I was late due to sudden death of my beloved father. After 4th service acid got discharged from the battery which has left indelible marks on th front mudguard/ fender.On reporting the matter to the said service centre I was told that it would be a paid service as your vehicle has dents in it. Dents on the scooter occurred because it slipped on the wet road and vehicle has poor control on such situations unlike my previous vehicles. I reported this matter to the said agency after the first service for which they advised me to leave th vehicle for atleast four days to have insurance claim. i couldn't make it because of my job obligations. The said agency in the past persuaded me to have teflon coating done on the scooter as the company colour gets faded soon. As I refused to do the same they took hostile attitude against me after that and refused every cooperation since then.I called Gurgaon office on 18/02/2010 and i was told that area manager will have a look on the vehicle but no one has contacted yet. Sir i purchased the vehicle on the recommendations of my friend Deepika khatri who owns three activa in the family. She was given excellent service by Paradise Honda Mohabbe wala dehradun. With type of vehicular problem and its deffects I have faced and the callous behaviour of Mr narender Batra Manager of Ess Ell Motors Patel Nagar Dehradun I am feeling the vehicle has become a liability on me rather that being a proud owner now. I request u to take corrective measures on your part to redress my grievances and eliminate the faulty design problem in the vehicle. Moreover Ihave decided not to visit Ess Ell Motors Patel Nagar in future. My phone no [protected] M [protected] Husband's no [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 11 Comments | |
Comments
REMINDER NO. 2 I am surprised that despite sending earlier reminder also Honda company is having deaf ear towards the genuine problem and trying to shield a rogue person like Mr Narender Batra Manager of Ess Ell Motors Patel Nagar for their vested interest. I am sure that a faulty product and a dissatisfied customer like me will definitely bring no good in future terms and company must realise this thing with a serious view. Sure the problems can come but always with the solution if viewed seriously. I t know that overconfident Mr Batra under the protection of the company is really going to harm company's interest while Mr Oberoi of Paradise Motors will really serve the people with interest.
SIR i am sure company is reluctant towards my complaint against ess ell motors patel nagar dehradun as it believes on the story of ess ell motors. Now i have no option but to approach media against such malpractices and befooling of the customer by your end. More over I will file the case against the said dealer and tha company in consumer forum.
SIR i am sure company is reluctant towards my complaint against ess ell motors patel nagar dehradun as it believes on the story of ess ell motors. Now i have no option but to approach media against such malpractices and befooling of the customer by your end. More over I will file the case against the said dealer and tha company in consumer forum.
I BOOKED BLACK DELUXE ACTIVA ON 25-12-09 FROM ESS ELL HONDA RAJPUR ROAD DEHRADUN, ON 2-04-10 PHONE CAME FROM ACTIVA SHOWROOM THAT UR ACTIVA HAS COME U CAN TAKE THE DELIVERY, THE ACTIVA WAS BOOKED IN MY NAME UMESH PUNDIR AND NOW MY COUSIN WANTS TO PURCHASE THAT HONDA BUT ESS ELL HONDA IS SAYING THAT THE AVTIVA WILL BE DELIVERED IN THE NAME O[censored]MESH PUNDIR, I SAID THAT VEHICLE HAS BEEN BOOKED WHAT IS THAT RULE THAT THE VEHICLE WILL BE DELIVERED IN THAT NAME ONLY I AM VERY DISAPPOINTED BY ESS ELL MOTORE THE STAFF IS ALSO VERY RUDY.
Paradise Automobiles/Activa — Late delivery of Scotter
Dear ManagerI booked a Activa (Deluxe) Scootter vide receipt no. 2459 on 18 Dec, 2009 at Pparadise Automobiles, Chanderbani Chowk, Mohabewala, Dehradun, Uttrakhand, They confirmed the delivery of scooter after Ninty days. But unfortunately after waiting more than hundred days they are not listened to our request about the delivery of booked scooter. Even they are not behave like a gentleman with customers. After waiting more than hundred days they told me to cancel your booking and purchase scooter from other company.
I am totally dishearten from the behavior of agencies official.
Please take the necessary actions on them and do the needful.
Your Sincerely
Vandna Manchanda
[protected]
HELLO. READ UR COMPLAINT, , I DO NOT THINK THEY WILL DO THE JUSTICE 2 U, I AM ALSO SUFFERING FROM THIS HONDA COMPANY .THEY R SELLING THEIR GARBAGE IN INDIA LIKE A HOT CAKE NOBODY CAN DO ANYTHING 2 THEM ...IN MY WORDS LONG LIVE TO HONDA BUT ONLY IN HELL ...THERE ALL BIKES R FLOPS IN INDIA AS AN INDEPENDENT MANUFACTURER ONLY NOW ACTIVA IS SELLING BECAUSE THEY HAV NO COMPETITOR LEFT WAIT 4 SOME TIME ..TVS WIGO IS THERE IN MARKET AND MAHINDRA RODEO HAS ALSO ARRIVED & AND WHAT ABOUT SUZUKI ACCESS..THEY WILL ALL SET BACK THE BRAND ACTIVA ..AS IT SUCKS...
I was purchased Honda Stunner on Feb 2012 from ESS KAY HONDA, Before purchase bike sticker had already damaged but dealer said we will get sticker with in one week, but now third month is running. Dealer responce is very poor, they don't know the imprtance of customers.
Worst service ever i have got from any service station the person there named Gagan i don't know his designation. But he don't know how to speak / Deal with customers i recently face a problem with him he will not provide proper information regarding the progress of serviced vehicle and in the end time gives excuses for not delivering the vehicle i am very much disappointed with his behavior. Owner Mr.Narender Batra should have to take some strict action towards this issue otherwise there customer will not be satisfied and they have to look for some alternate service center due to of person like Gagan If any other person faces the same problem or if any from that service center may contact me in my mail id [protected]@gmail.com.
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Honda Activa — poor treatment by ess ell motors patelnagar dehradun
Dear sir its the reminder cum fresh complaint against the one filed on 07/02/2010 by me i.ei Mrs neelam thapliyal from dehradun. I bought Honda activa on 02/04/2010 chassis no. ME4JC445C98011150 engine no. JC44E0011017 vehicle registration no. UK07Z1131 from ESS ELL Motors446, Rajpur road dehradun.My free service details are1) 26/04/09 325km
2) 26/07/09 1725km
3)30/10/09 2838km
4) paid service 07/02/2010 3730km
Fourth service was made paid by ESS ELL motors P{atel nagar Dehradun because I was late due to sudden death of my beloved father.
After 4th service acid got discharged from the battery which has left indelible marks on th front mudguard/ fender.On reporting the matter to the said service centre I was told that it would be a paid service as your vehicle has dents in it. Dents on the scooter occurred because it slipped on the wet road and vehicle has poor control on such situations unlike my previous vehicles.
I reported this matter to the said agency after the first service for which they advised me to leave th vehicle for atleast four days to have insurance claim. i couldn't make it because of my job obligations.
The said agency in the past persuaded me to have teflon coating done on the scooter as the company colour gets faded soon. As I refused to do the same they took hostile attitude against me after that and refused every cooperation since then.I called Gurgaon office on 18/02/2010 and i was told that area manager will have a look on the vehicle but no one has contacted yet.
Sir i purchased the vehicle on the recommendations of my friend Deepika khatri who owns three activa in the family. She was given excellent service by Paradise Honda Mohabbe wala dehradun.
With type of vehicular problem and its deffects I have faced and the callous behaviour of Mr narender Batra Manager of Ess Ell Motors Patel Nagar Dehradun I am feeling the vehicle has become a liability on me rather that being a proud owner now.
I request u to take corrective measures on your part to redress my grievances and eliminate the faulty design problem in the vehicle. Moreover Ihave decided not to visit Ess Ell Motors Patel Nagar in future. My phone no [protected] M [protected] Husband's no [protected]