Hongkong And Shanghai Banking Corporation (HSBC) / Credit Cards — false bills on closed account(card)

REF:OPENING A COMPANY CURRENT ACCOUNT IN HSBC BANK MALAYSIA:
DEAR MANAGER :
WITH REFERENCE COMPLAINT TO THE ABOVE I WOULD LIKE TO COMPLAINT ABOUT THE INCIDENT OCCUR ON YESTERDAY, WHEN I ASK ABOUT OPENING A COMPANY CURRENT ACCOUNT THE ONE GUY CUSTOMER OFFICER TOLD ME THERE HSBC BRANCHES UNABLE TO OPENING A COMPANY CURRENT ACCOUNT WHILST THE ONE GUY WHO WORK AS THE CUSTOMER SERVICE OFFICER SAID NEED TO MAKE A CALL TO ANOTHER BRANCH TO HELP ME OPEN THE COMPANY CURRENT ACCOUNT WITH THROUGH THE PHONE CALL TO GOT THE INFORMATION OF THE OPENING COMPANY CURRENT ACCOUNT REQUIRE .OKAY, SURE, NO PROBLEM .I SAID' .THE ONE LADY WORK IN ANOTHER BRANCH WHO ARE TALK TO ME THROUGH THE PHONE CALL FROM ONE UTAMA DEPARTMENT STORE GROUND FLOOR, THE LADY TALK TO ME WAS WORK AS A CUSTOMER SERVICE OFFICER ALSO IN ANOTHER BRANCH AND SAID THE OPENING COMPANY CURRENT ACCOUNT NEED SUM OF RM10K FOR DEPOSIT BUT CAN'T USE FOR THIS SUM AMOUNT OF MY DEPOSIT RM10K, IF THE ACCOUNT DEPOSIT LESS THAN RM10K I SHOULD TO TOP UP THE AMOUNT INTO MY COMPANY CURRENT ACCOUNT BACK TO BE SAME FIGURE . THIS HEARD LIKE THE BANK FD ( FIX DEPOSIT ) . DOES THE HSBC BANK HAD BEEN CHANGE THE REGULATION FOR OPENING COMPANY CURRENT ACCOUNT ? SO, MAY I TO KNOW HOW DOES THE REGULATION OF FD ( FIX DEPOSIT ) GOING ? PLEASE EXPLAIN AND GIVE CUSTOMER A INFORM .AS A CUSTOMER OF ME WITH HSBC BANK WOULD THOUGHT THAT THE REGULATION AREN'T LOGIC AND TOO MUCH BAD .ANOTHER ONE IS THE GUY THAT I MENTION ON THE ABOVE WHO AS A CUSTOMER SERVICE OFFICER IN HSBC BANK KUALA LUMPUR ONE UTAMA GROUND FLOOR, HE SAID TO ME WHY NOT OPEN A PERSONAL CURRENT ACCOUNT ? I SAID :I WOULD LIKE RUNNING MY OWN BUSINESS WHY YOU GOTTA ASK ME TO OPEN A PERSONAL CURRENT ACCOUNT ALL THE WAY ? SO, HOW CAN CUSTOMER LEAVE THE PROBLEM THEN ?WHO WANNA RESPONSIBLE ON THE CUSTOMER LOOKING FOR IF ANY TROUBLE FROM CUSTOMER GOT ? HOW THE HSBC REGULATION OF THE FACILITY GOING ?I CAN'T UNDERSTOOD FROM THE ACCOUNT REGULATION OF BANKER HSBC BRANCHES ?WHY DOES THE STAFF INTRODUCE ME FOR THIS PLAN ON OPENING A COMPANY CURRENT ACCOUNT ?CONVERSATION BETWEEN OF THE STAFF AND CUSTOMER SHOULD HAVE RECORDED, PLEASE CHECK FOR THIS BANK TREATED TO CUSTOMER, TAKE ACTION NEEDED, IF DIDN'T RECORDED CONVERSATION BETWEEN STAFF AND CUSTOMER, THIS WOULD BE MORE SERIOUS THAN OTHERS, BUT CAN CHECK FROM THE PHONE LIST FOR OUT GOING OF THE BRANCHES AND CAN CHECK FROM THE CCTV DOES HAVE THIS CUSTOMER ENTRY IN THE HSBC BRANCH AND WHO THE CUSTOMER TALKING TO AND ASK THE STAFF WHICH PERSON HE ARE MAKE A RING TO ? WHY DIDN'T CALL TO BRANCH COMPANY OFFICE NUMBER ? THE BANKER PASS THE PHONE TO CUSTOMER TO TALK WITH ANOTHER OFFICER, WHY SOMETIME NO RECORDED BY USING THE COMPANY PHONE TO MAKE OUT GOING CALL TO CUSTOMER OR OTHER BRANCH ? HOW IF CUSTOMER GET CHEATED FROM THE BANK BY STAFF MAKING TROUBLE ? I HOPE WOULDN'T FACE AT THIS PROBLEM AGAINST .SO SORRY FOR THE ABOVE COMPLAIN AND FEEL IS THE ONE'S DISPLEASURE, DISSATISFACTION ABOUT UNRULY SERVICES OF HSBC BANK .
THANK YOU .