[Resolved]  Hp — regardng about net problem of my notebook

Respected Sir/Madam,

Im B.Bakkiyalakshmi, D/O.P.Baskaran.Im residing at 18 gopal st, kosappalayam, arni(632301).Thiruvannamalai district, TamilNadu.On 4.4.2009 my dad P.Baskaran and arni local centre dealer Mr.Srithar went to purchase laptop at supreme computers, 18/18 majestic plaza, mount road, chennai, TamilNadu.We purchased hp pavilion dv4, model no:CND 9082687 of about Rs.53, 750.00.At that time i was studiyng in tanjore.So i was unable to use laptop due to my college restriction.So my dad purchased it and kept the laptop charged daily for one month.After that i completed my studies and i came to home and i used it for a week.Then i was in need of NET connection so i approached the BSNL office for NIC card.I used it for a week.After one week i faced the blue screen with error in my notebook.So i went to chennai on 15.6.09 where i purchased.They said to consul the service centre located at peters road, Royapettah. Then i reported in service centre.They verified it and said to comeback after a week and ref.no. of my pc is [protected].I went after a week and problem was solved.Again after a week i had same problem.Then my dad and myself went to chennai on 7.7.09 where we purchased and we scolded them.At that time supreme computer manager sir vivek and sir prabu compromised us and they said to take away to service centre.We too went and complained the problem.there service centre manager Mr. Mahesh and floor manager Mr. Sarankumar had a overlook and they changed RAM and reinstaled windows vista home premium(OS).Then i was using my pc and again i faced Mailid websites problem.i.e., front page (google) was working but cant open yahoo, gmail etc websites.So we consulted the local centres and was not able to get the solution.Again i reported to service centre.He asked us to come again to chennai.As we are located of about 350km away from chennai it is very difficult for me to consul service centre often.Im spending amount 500 for a single person to travel.Till now i spent Rs.3000 and Rs.500 in local centres.I struggle a lot due to travel.No other service centres are located nearby.Regarding these im not satisfied with service and i feel very worst of this company and i add that i have no more time, energy and money to waste on visit to service centre.Please let me know what to do.We had very good opinion about hp company and we purchased it.Moreover when we went along with these problem the supreme computer manager used harsh words for purchasing hp company and no sufficient response was given and more discounts were given for purchasing this notebook .I kindly advice your experienced engineer to attend the complaint in my residence.
Thank you,
with regards,
B.Bakkiyalakshmi,
[protected]/[protected].