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[Resolved]  Hpgas — Non-home delivery

Dear Sir/madam,
I am the consumer of HP Gas since last 9 years. The distributor was delivering the refilled cylinder at my residence as and when I requested. But now the above said distributor has refused to deliver the cylinder at my residence saying that the company has instructed them not to deliver the cylinder in village/rural areas.
Sir, I hereby want to say that when the delivery is being done very near to my residence in sector 46 and 51 which are at a distance of few meters only from my residence and their delivery vans are crossing my house(my house is on the main road) to deliver cylinder in these sectors, then why the delivery is not being done for me only.
I requested the above said distributor many times but I was told that the delivery will not be done at any cost. I personally went to M/S Raj Gas Service and requested for the home delivery of the refilled cylinder, but they bluntly refused and they misbehaved when I requested thyem, saying that you can do what ever you can do but the delivery will not be done.
I hereby want to know that when the delivery is being done in surrounding areas, then why the distributor is not delivering the cylinder at my residenc.
I request you to kindly do needful regarding this.
Hoping for the favourable action.
Yours sincerely,
Virender Singh
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Aug 14, 2020
Complaint marked as Resolved 
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