[Resolved] HSBC Bank Credit Card — STILL RECEIVING STATEMENTS & PHONE CALLS AFTER SATTELMENT | |
Dear Sir, This is regarding my HSBC GOLD CREDIT CARD.I was using HSBC CARD - [protected], and had sattelled my Credit Card account in the year 2006 for Rs. 35000.and after that I am still receiving Credit Card statements regularly with interest charges and phone calls also from the recovery agents.I called and talked to the HSBC call centre(Customer Care Executive) several times regarding this issue but there was not any satisfactory answer as they always told me that talk to our recovery department, and when I called the recovery dept. they said that talk to Customer Care regarding this matter. Then I went to NOIDA at HSBC BANK to solve this matter, and I met Mr. Hitesh Arora and explained him the whole matter and show my satellment latter.At that time he took my Credit Card number and said he will revert back soon.I had regular follow-up for more than 3 months with him but there was no proper responce from his side.after that he started avoiding me. I was receiving phone calls from the HSBC recovery agents regarding the payments after 3 years(approx.). few days back I again Received a call from the recovery, and I again explained her the whole issue, Then she took my satellment number at that time after that I am still receving Credit Card statements with a huge amount of interest.Due to this matter me and my family is very much tensed.I request you to kindly solve this matter as soon as possible. Regards, Shivam Bhatia Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
my credit card no [protected], my card cut 4 pcs had already been dispatched to your office in the year of 2007& send had been confirmed to your customer service, kol kata . more over my card is a life time free card then how come you can charge annual fee amout.As per last statement in sept 09 where an amount of Rs 2232.69 due for payment, thus this amount has cropped up from ZERO balance.kindly check & ensure. I once again request you kindly treat the card as cancelled and all dues may be reversed as this is not claimable from your end. Thanking you . tarun jyoti mukherjee . IOC LTD, 3 Graham road . kolkata 700137
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+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
Credit Card — Regular Phone Call
Citi Bank is Regular calling me to pay my Credit Card Bill But i am in hospital at that time and i told Collection department to collect the payment from home but the exicutive not reached and citi bank charged intrest on me for that fwe days ago i am out of delhi but the samething happen i said th excutive that i am out of town so please collect the check from my home but the executive come on 15 and bank have charged the intrest on me again and uptil my minimum payment is done still i am getting call from bank that you have not done the payment but my check is allredy cleread on 17