Hongkong & Shanghai Banking Corporation [HSBC]

HSBC Bank — Harasment Calls

Siddharthjain99

from Gurgaon, Haryana

Address:

Delhi

Hi,

This morning I recieved 20 calls within 15 min from +[protected] & 30405000 and no one would speak finally on one of the calls someone came online saying that he is from HSBC bank and the computer system is having a problem and hence the number of calls. Then when I stopped responding to the calls which continued, I got a call from a person Identifying himself as Sanjay Miryala from Umag towers, Malad HSBC Bank and he ordered me to make an immediate payment.

I have not receieved any bill / statement for my credit card and I was being harassed to make payments. When I told him to send me a duplicate bill he said " You have made a transcation on the card so you must know that you have to pay the Bank, so make the payment now". and all this in a very agressive and rude tone. Then he called his Manager Shelly Chokhani on line who conveniently telles me that an executive will be sent to collect the payment and also hand over my bill to me for which they will charge me.

I requested for sending the statement via email / fax, etc to which they replied that they dont have any such option. Expecting me to make payments without sending me the bill and the inappropriate way of talking is absolutely not acceptable and I do not wish to continue with the card / Bank.

What are my options in this case? Please advise

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Comments

punitakalra

from Pune, Maharashtra

I am facing EXACTLY the same issue, for last one month no statement is being sent and despite me complaining and being promised that they will send an exectuive to collect, no one comes and then for the last 10 hrs i continuously am receiving calls from +9144 and +9140 codes as u have mentione above

Michael Mason-Mahon

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v...

If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

http://timesofindia.indiatimes...

http://www.indiaconsumerforum...

http://www.consumercomplaints...

Now ask yourself is this the Bank for you in India.

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com