Following are the details:
1. There was a charge of towards issuance of renewed cards which were not delivered
2.I paid the amount due sans the charge for renewal card & called up HSBC Customer Care to close the cards
3. A confirmation of closure of my card was given & a reference no.[protected] was provided towards no due & closure. Bank refused to give in writing about the above
4. I keep receiving calls from HSBC Mumbai asking me to Rs. 2400/- & from their local branch to pay Rs.122/- more & get harassed every day
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Take a look at the front page of the Citywire Money website - http://citywire.co.uk/money/exclusive-hsbc-s-indian-compensation-battle/a521913?...⇄
This is the E-mail address where you should send your full complaint to Mr Gannesh Bharaadhwaj, he is head of personal Banking in India. [protected]@hsbc.co.in
If he will not help you please contact me and I will help you.
I once again attended AGM on the 27 of May 2011 where again I raised my concern about HSBC India and its behaviour towards their customers.
You may first like to go to HSBC AGM, go to questions and answers 40:11 min's in then go to Resolutions 19:02 min's in. As you will see Mr Flint could not get his facts right or was he misleading shareholders or was this just another weakness by the Chairman. The information the Chairman gave about customers complaints in India was not totally true.
http://www.thomson-webcast.net/uk/dispatching/?event_id=eca849a680d030eb64ea1277...⇄
The Chairman stated that is was a invidious irritation to customers when they were registered on CIBIL.
It is not an invidious irritation, it prevents a person from borrowing from any other lender, it has a very serious impact on that person and their lives.
So did the Chairman trivialise their complaints or was he trying to belittle the complainants in India?
Is this Chairman just ignorant to what it means when a person is registered on CIBIL or did the Chairman deliberately give false and misleading information to shareholders and the AGM. ? YOU DECIDE
I did come to India in September 2010 and had a meeting with Mr Davis the CEO of HSBC India about their behaviour towards their customers.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com